Terms of service

Last updated: September 26, 2026

These Terms of Service govern your use of duoheels.com and any purchase you make from us. The site is operated by Infavy Interactive Private Limited (CIN U62010DL2025PTC451670, GSTIN 07AAICI3138A1ZZ), registered office: 03, 4th Floor A1/17 Freedom Fighter Enclave, South Delhi, Delhi 110068, India ("DuoHeels," "we," "us").

1. Acceptance of Terms

By accessing or using this site, placing an order, or creating an account, you agree to be bound by these Terms and our Privacy Policy.

2. Products & Pricing

All prices are listed in INR and are subject to change without notice. We reserve the right to limit quantities and refuse any order.

3. Orders & Payment

By placing an order you confirm the information provided is accurate. Orders are confirmed once payment is successfully processed.

4. Shipping & Delivery

See our Shipping Policy for delivery timelines and coverage.

5. Returns & Refunds

See our Refund / Return Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this site, including the DuoHeels name, logo, product designs, and the convertible-heel mechanism, is the property of Infavy Interactive Private Limited and may not be used without written permission.

7. Limitation of Liability

DuoHeels footwear is designed and load-tested for normal walking use up to the bodyweight ratings stated on our product pages. We are not liable for damage arising from use outside these stated parameters, misuse, or normal wear and tear.